Help Center
Quick answers. Can't find what you need? Contact us directly.
How long does KYC approval take?
Uploads are reviewed by our team — most are approved within one business day. You can check your status anytime on your dashboard.
Why did my code not arrive by email?
Check spam first. If it still hasn't shown up, the signup page will show you the code directly as a fallback so you're never stuck.
Is the 1% fee the same for every transaction type?
Yes — buying, selling, and exchanging all use the same flat 1%. No hidden spread, no tiered pricing.
Can I change my withdrawal wallet address?
Reach out via Contact Sales and our team will help — wallet changes go through manual verification to keep your funds safe.
What coins do you support?
BTC, ETH, USDT, BNB, and SOL today, against INR and USD. More pairs are on the roadmap.